Aeri's core competencies lie on understanding people's interaction and spoken/unspoken thoughts behind, including user interview, observation, survey, diary analysis, user persona development, user experience testing, user feedback analysis, delivering findings & solutions, steak holder management, wire framing and prototyping using Figma.
Education & Certificates
Google UX Design Certificate June 2024
San Francisco State University / Master of Arts, Education. May 2019
Inha University, South Korea / Full Scholarship Doctor & Master Combined Degree Program, Child Welfare. Discontinued due to moving to US, Feb 2012 - Feb 2013
Inha University, South Korea / Bachelor of Arts, Consumer and Family Studies. Feb 2012
Experience
<Edtech> Learn Collaborate
> Learning & User Researcher (July 2024 - current)
Early stage startup product development, Learning experience foundational research, Comprehensive informational architecture, piloting
> User Researcher (Jan - Jun 2024) Outcome: $1M NSF grant & design changes 6 out of 12. Rehired for further phase.
Reviewed wireframes, participants management, building & conducting usability test, data analysis, delivered report, tracking design changes & user education materials
Inha University / Guest speaker & ECE Mentor Invited guest speaker for Child Development class(BA), 9/2019, 4/2021, 5/2022, 9/2023 & 6/2024. Discussed cultural diversity & professional development
Bright Horizons / Assistant Director Leadership managing 30 staffs. Protocols, policies, licensing regulations compliance. Staff, Project, Program, Office management. Oct 2019 - Jan 2023
Children’s Campus at SFSU / Assistant Program Manager Office management, Research, TA recruitment, Workshops, Jul 2017- Dec 2018
Ggum-maru Childcare Center for Prosecutor’s Office / Head Teacher, Dec 2013 - Feb 2015
Institute of Childcare and Education of Korea / Research Associate. Wechsler Intelligent Scale Test and Vocabulary test for the National Longitudinal Study. Aug 2013 - Dec 2013
Doctorate Dissertation Research Assistant / Coding qualitative data into quantitive data through Video observation. This study examined and analyzed the ways in which children engage with national learning domains within their daily routines. May - Aug 2013
Tools
Figma, Maze, Google Workspace
Hard Skills
Conduct & Analyze Moderated/unmoderated User test
Qualitative/Quantitative Analysis
Insight Report for Stakeholders, designers and developers
User Interview
Observation
Learning stories
Persona Creation
User Story
Wireframe
Low-fi/Hight-fi Prototype
Soft Skills
Stakeholder communication
Collaboration
Public Speaker, presentation
Adaptability
Reliability
Time work
Emotional Intelligence
Team Work